Frequent Asked Questions
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CANCELLATION POLICY (need to provide a credit card on file)
I value your business and as a business owner I understand things happen. But I ask that you give at least 24hrs notice before cancelling or rescheduling your appointment. Any cancellations or rescheduling with less than 24hrs of notice will be charged LATE FEE: 50% and NO SHOW: 100% of appointment cost. This cancellation policy allows myself to inform other clients of any availability or my waitlist.
Thank you for your support and understanding!
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I accept cash, debit, credit and e-transfer.
*I provide an insurance receipt for clients who want to claim the treatment through insurance.
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Unfortunately no. But I do provide an insurance receipt after every massage treatment that you can claim through your insurance.
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I have a massage therapy diploma from ICT Northumberland College of Massage Therapy with 2200hrs. Along with being registered with CMTPEI and insured with NHPC.
*I also complete continuing education courses every year to continue my learning in massage therapy.
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Every massage therapist runs their business differently. For myself, my goal is to help you feel comfortable and meet your massage treatment goal(s).
When you book with Simone Farish, RMT you will receive a massage intake form. This form must be completed before your first treatment visit.
Once you arrive, I will go over the form with you to make sure we have all your health history information and your massage treatment goals.
Please note: this assessment can take up to 15 minutes, which is included in your first appointment time slot.
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Massage Intake Forms help massage therapists understand your health history and massage treatment goals better.
Everyone is different which means every massage treatment is different.
Depending on your health history or condition(s), will depend on the type of massage treatment that will work best for you.
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Whatever makes you feel comfortable. The more you feel comfortable and relaxed, the easier it is to massage muscles.